I spent 220 dollars on a digital camera from canon this christmas. And after 5 months it stopped working properly. I sent it to canon to get it repaired, but it should be under warranty for 1 year. Canon asked for my receipt and I did not have it so I contacted officemax to ask if they would help me generate a receipt of purchase so I could take advantage of the manufacturers warranty. They said they would not be able to help me. So I now have to pay to repair a product that should still have 7 months of warranty. I called and emailed officemax and they just said sorry, and we hope you will do business with us again.
So basically the sold me a defective product and when I needed to get it repaired they chose not to help me. I will never shop at officemax again, I will go to staples or office depot or best buy. I hope you will also choose to not shop at officemax. They have poor service and defective products that they sell and will not help you obtain the warranty they promise to you when they sold it even within 1 year of purchase. A 250 dollar camera should not break after 5 months of purchase, that is unacceptable in my mind.
They underdeliver on product, underdeliver on service and then hope I will continue to shop with them. Well I have decided to never shop there again. I dont care if I pay less, I dont want to pay less and get less. I would rather pay more and get something that will last me, and have a company that will help me when a product is under its warranty.
If you do not want this poor service to be part of your life, then do not shop at officemax. I have always liked office depot better anyways. So now they just made my shopping choices a lot easier. I will not buy from an inferior retail outlet like officemax.
Earn money, and build a home business when you shop at your favorite stores
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